The next time you are on the hunt for a process improvement methodology that looks explicitly for bottlenecks, the answer is the Theory of Constraints. This system enables organizations to achieve ...
According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...
The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...
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