From typing in all caps to hitting reply-all unnecessarily, professionals often make subtle missteps when drafting work emails. Although most of these faux pas are innocent, some mistakes can lead to ...

While many leaders increasingly rely on business messaging platforms like Slack and Teams to communicate with others in their organizations, email remains the communication gold standard. However, ...

Sarcasm and emoticons aren’t the end of the world, but careless replies are WHILE consumer email traffic is set to slow over the next few years, the 108.7bn emails business users will send and receive ...

We’re not trying to make anyone feel bad. But email marketers are guilty of 13 serious mistakes that can harm their campaigns, according to a new study by Digital Silk. Before we list them, here are ...