Eskom has issued a straightforward guide for prepaid electricity users who are having trouble loading their meter tokens. As ...

Ward 10 councillor Alan Cutten was part of a meeting with Eskom officials last week to discuss fault reporting and escalation procedures. This comes after numerous power outages and cable theft ...

For those experiencing issues while loading tokens, Eskom’s digital assistant, Alfred the Eskom Chatbot, is available to provide guidance. “Alfred offers a step-by-step solution to resolve ...