Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

An Amazon Prime delivery van and a FedEx Ground van on a Seattle street. The two companies are expanding their rekindled partnership into returns. (GeekWire File Photo / Todd Bishop) Amazon and FedEx ...

We’ve all been there, making what feels like a hundred Amazon returns. While the process is usually straightforward, misplacing the QR code or not having it ready when you need it is a nightmare.