After investigating a complaint from a B.C. customer that their Amazon order never arrived, Consumer Protection B.C. has ...

There's nothing more infuriating than getting an empty package in the mail. When it comes with a surprise letter stating why your order couldn't be processed, it's an even bigger slap in the face.

SEATTLE — Amazon has reached a historic $2.5 billion settlement with the Federal Trade Commission, which said the online retail giant tricked customers into signing up for its Prime memberships and ...

Amazon CEO Andy Jassy wants his company to be the “world’s largest startup,” and he’s turning to employees to help slash the red tape that’s holding it back. Speaking at Amazon’s conference for ...