Twenty years ago, sales leaders around the world were sold on the promise of a new, cloud-based CRM that would replace the moribund legacy applications that ruled the roost. Fast forward to today and ...

Sage CRM stands out as a dependable, feature-rich solution designed for small to medium-sized businesses. It excels in ...

"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

Salesmate stands out with its modern interface, robust automation features, and comprehensive sales tools. While it may be ...

My company sells and implements five customer relationship management applications and we've been doing this for too long to mention here without depressing myself. We've implemented CRM systems at ...

Just a few short years ago, the effectiveness of pushing back-end business applications onto small mobile devices was mediocre, at best. The devices weren’t that powerful. Mobile networks were orders ...

Mobile-first CRM solutions empower remote teams with real-time data, AI automation, and seamless integration to drive global ...

The market for customer relationship management applications grew by 10 percent in 2004, spurred by the uptake of on-demand software, according to a report released Tuesday by AMR Research. After two ...

PeopleSoft has earned at least temporary bragging rights by inking a deal with a former customer of Siebel Systems, the market leader in CRM applications. PeopleSoft's new licensing agreement with ...

CRM’s roots go all the way back to the 1950s with the invention of the Rolodex, which remained a staple on the desks of marketing and sales professionals around the world for decades. Then in the late ...

EDITOR'S NOTE: The following story was updated on Jan. 14, 2005, to reflect further reporting. The next version of Microsoft's customer-relationship-management application will make greater use of its ...