Disappointment, hurt, boundaries, power, change, or loss—no matter how emotionally challenging the topic, they’re all ...

Once an educator has reflected on their own values, the other three modules are designed to help visitors learn how to navigate risk, prepare for challenging conversations with other adults, and ...

Working with senior executives taught me that leaders who advance their careers don't avoid tough conversations that make everyone else uncomfortable. Instead, they've figured out how to turn those ...

Millions are spending time with family and loved ones this Thanksgiving, but more time together can also mean more tension. The latest PBS News/NPR/Marist poll shows that Americans are finding it ...

Emotionally intelligent leadership isn’t just a soft skill; it’s a strategic advantage. Especially when it comes to conflict. According to research from CPP (now The Myers-Briggs Company), the average ...

Difficult conversations are inevitable in business, but they don’t have to leave the involved parties walking away upset. Take the example of an account executive at a software firm who thought she ...

Make a plan for challenging conversations about injustice and other challenging topics with friends and family members. Be better prepared for impromptu conversations about injustice and other ...

Difficult conversations don't have to be so stressful. Source: Alexander Suhorucov/Pexels Difficult conversations, you know them well. These are the types of talks that require you to deliver bad news ...