A leaked Meta document revealed that the company’s AI chatbot guidelines once permitted inappropriate responses Meta confirmed the document’s authenticity and has since removed some of the most ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

Healthcare giant Optum has restricted access to an internal AI chatbot used by employees after a security researcher found it was publicly accessible online, and anyone could access it using only a ...

Experts weigh in on the benefits and harms. By Simar Bajaj For better or worse, many people are asking artificial intelligence chatbots for health information and advice. According to a June 2024 poll ...

Person of the Year is one of our most enduring franchises. Every year, we aim to name a Person of the Year—the person, group, or concept that had the most influence on the world during the previous 12 ...

Overview: AI chatbots provide 24/7 banking support, delivering instant responses, faster transactions, and improved customer satisfaction.Personalized, data-dri ...

Psychologists and technologists see them as the future of therapy. The Food and Drug Administration is exploring whether to regulate them as medical devices. Psychologists and technologists see them ...

The chatbot will use articles from The Washington Post’s climate section to inform its answers. The chatbot will use articles from The Washington Post’s climate section to inform its answers. is a ...

The main thing about chatbots is that they say things. You chat, and they chat back. Like most software interfaces, they’re designed to do what you ask. Unlike most software interfaces, they do so by ...