My employee said she hears only about what she gets wrong.

Feedback has the power to motivate and improve performance, but it often backfires. Instead of sparking growth, it can trigger defensiveness or lead to silence. Some people soften their words so much ...

One approach to dealing with performance or behavior problems is through communication. Specifically, giving and receiving direct feedback. Feedback gives each party an opportunity to tell their side, ...

In environments dominated by metrics, critiques often lean harsh and uninspired, leaving high performers demotivated. But it doesn’t have to be this way. By adopting a coaching mindset, you can ...

Through education, training and encouragement, leaders can help empower differing insights to be more constructive and keep the ideas flowing. By fostering emotional safety and demonstrating ...