The American Hospital Association supports the proposed changes to the Clinician and Group Consumer Assessment of Healthcare Providers and Systems patient experience survey, known as CG-CAHPS, but ...

CMS is seeking input (pdf) on a Consumer Assessment of Healthcare Providers and Systems survey for insurance exchanges. Under the Patient Protection and Affordable Care Act, HHS is required to ...

Including a telephone component in Medicare Consumer Assessment of Healthcare Providers and Systems survey administration continues to be valuable because telephone responses comprise a substantial ...

Managed care firms, particularly those focused on Medicare Advantage plans, traded higher on Tuesday after Wolfe Research pointed to better-than-expected CAHPS survey cutpoints that can potentially ...