Forbes contributors publish independent expert analyses and insights. Leadership is about inspiring, enabling and empowering others to do their absolute best together to realize a meaningful and ...

Phil Portman is a serial entrepreneur and the Founder & CEO of Textdrip — a small business SMS marketing tool to automate SMS campaigns. When things are going well, leadership looks like an easy task.

In the face of a crisis, leadership becomes the cornerstone of an organization's ability to navigate uncertainty. The first step is to establish clear and open lines of communication. Leaders must be ...

As the real-life impact of the CrowdStrike and Microsoft outage continues to unfold, one thing is clear: building crisis communication strategies is an essential part of leadership. It’s a step that ...

This course focuses on crisis leadership and how leaders, their teams, and organizations rise to the challenges of unexpected, high-stakes situations. More specifically, it examines how the exigencies ...

In today’s digital world, founders must lead crisis communication with speed, empathy and transparency — silence or delegation can irreparably damage trust. Crisis isn’t just a PR issue; it’s a ...

I had been an outside board director for a company for nearly two years. I knew the CEO and CFO well and was often around the leadership team. But the first time a real crisis hit, we quickly learned ...

A masterclass on leading through uncertainty. Over her career, Simmons University President Lynn Perry Wooten has studied crisis leadership and managing uncertainty. Her most recent book, The Prepared ...

Stakeholders have the right to information and explanation about what leaders do and don’t know about an ongoing situation. Unfortunately, empathy tends to take a back seat during stressful times.