The scrapping of disability payments for people moving on to Universal Credit hit many recipients hard - now thousands could ...

"While this Committee would welcome the use of AI for the benefit of the public, the onus is also on the DWP to prove it is ...

The Public Accounts Committee warned people claiming disability benefits are also getting 'unacceptably poor service' - ...

A report by the Public Accounts Committee found that benefit claimants received over £4bn less than they were entitled to in ...

The PAC expressed its disbelief at the service provided to disability benefits claimants by the DWP, stating: "Disability ...

This amounts to saying that the DWP’s job is too hard to do well – not a defence that this Committee is prepared to accept.” ...

This compared with an average wait of only two minutes and 45 seconds for universal credit claimants. The committee concluded ...

DWP disability benefits claimants are getting “unacceptably poor service” as they wait 10 times longer for their calls to be answered ...

DWP disability benefits claimants are getting “unacceptably poor service” from Government as they wait on average 10 times longer for their calls to be answered, MPs have said. The Department ...

Hearing from disabled claimants themselves, the inquiry find 43% of those with complex disabilities don’t have their needs ...