What does design thinking in practice look like? There has been much talk about its power and efficacy. However, when you ...

If you don't know what you are trying to solve, you hardly stand a chance at solving it. And good design for user interface (UI) and user experience (UX) is about solving the most pertinent problems ...

Once a niche process used mostly in product design, design thinking has become a flexible, people-first framework for solving problems across business, education, entertainment, and more. This story, ...

Harvard Business Review lauds the collaborative prompt “How might we” (HMW) as the “one secret phrase that all top innovators use.” And it’s certainly known as the quickest way to shift design teams ...

I did not expect to begin my sixth year of teaching standing baffled before a folding table covered with tin foil, pipe cleaners, and mysterious mini-motors, but I suppose that I shouldn’t have been ...

Having worked with the retail industry day in and day out, I have come to terms with the constant transformation that takes place in this world. However, the virtues that can hold the focus of your ...

Now, there’s a new argument against design thinking. Natasha Iskander, an associate professor of Urban Planning and Public Service at New York University, writes in the Harvard Business Review that ...

I caught up with Smith recently while on a road trip that I took from Baltimore to Kansas City in my role as founder and CEO of Right to Start, the national nonprofit organization championing ...

Enter design thinking—an approach that goes beyond mere products to delve deeply into customer experience, transforming everyday banking into an intuitive, engaging, and satisfying journey. How can ...

According to an April 2022 Gallup article, "U.S. Employee Engagement Slump Continues," only 32% of full- and part-time employees are engaged, while 17% are actively disengaged. This lack of employee ...