Some hotels have begun to expand the definition of concierge to mean more than just a knowledgeable employee. It now can also mean smart digital devices. Software companies are creating programs that ...

The partnership is still in its early phases. The two will also work on a separate mobile app that will allow consumers to interact with digital signage through their phones. “Panasonic has identified ...

Cortland’s Brianna Bocker and MHN’s Corina Stef unpack how new tools are transforming the market. In this episode, Brianna Bocker explores how digital concierge services and AI leasing agents are ...

The use of technology at hotels to improve and enhance a guest's experience continues to evolve with each passing day. One of the latest entries into to the market is Porter24, an interactive digital ...

Hospitality brands who want travelers to book directly on hotel websites should work to optimize the customer experience from pre-booking to post-stay. Download this report on the rise of the digital ...

“Southern” may have once been the adjective most commonly associated with hospitality, but in our 21st century world, we may soon have to update that descriptor with “robotic.” With the rise of ...

CHICAGO--(BUSINESS WIRE)--Today, Tock announced Tock Time™—the first of its kind digital concierge service. Tock Time features include: The Wishlist™, InstantBook™, and a brand-new Diner Profile with ...

Visit Anaheim, the city’s tourism arm that promotes the Convention Center, recently rolled out a digital concierge desk for conventiongoers. The touch-screen display allows visitors to make restaurant ...