NIKE, Inc.’s NKE digital ecosystem remains a powerful engagement engine and has long been positioned as a core pillar of its growth strategy. However, the company has been experiencing a sustained ...

Consumer Goods (CG) global leaders and decision-makers have increasing amounts of data and information sources that can add more complexity to their business processes. According to the 2023 Consumer ...

The current CRM scene keeps advancing at a rapid pace, with innovative companies now leaning toward options combining ...

LOS ALTOS, Calif.--(BUSINESS WIRE)--Bidgely has been named as a “Leader” in the IDC MarketScape: Worldwide Digital Customer Engagement Solutions for Utilities 2023-2024 Vendor Assessment (doc ...

Twilio is positioned for double-digit growth in the UC&C sector, benefiting from increasing demand for hybrid-work solutions and cloud-based contact centers. The UC&C market is expected to expand from ...

The future of commerce needs a framework that unites digital and physical touchpoints into one seamless experience. Commerce ...

Gökhan Gökçay, executive VP of Technology at Akbank, explains how his bank—named the World’s Best Consumer AI Bank—uses AI ...

The GOCare solution was selected by Socket to optimize digital customer engagement with proactive notifications and omnichannel customer care. GOCare's platform enables the Socket team to engage with ...

Gone are the days when having a website, a social media presence and some SEO-optimized blog posts sufficed for a company’s digital strategy. The digital landscape is evolving, and so are the ...

LOUISVILLE, Colo.--(BUSINESS WIRE)--Alchemer – a global leader in experience management and enterprise feedback technology – announces Alchemer Digital. Alchemer Digital includes Alchemer Mobile and ...

Digital Onboarding, a SaaS company specializing in helping financial institutions strengthen relationships with customers, secured $58 million in growth capital from Volition Capital to continue ...

In the age of streaming movies and same-day shipping, many banks and financial institutions may not be delivering the instant results consumers increasingly expect. Bank transfers, for example, often ...