Chipotle’s first store opened in 1993. Several brands were tinkering with something like fast casual throughout the 1990s. The segment formalized just before 2000 when industry groups specializing in ...

“Running a successful restaurant requires more than excellent food and service—it requires strong marketing infrastructure,” said Yousuf Hasan, CEO of Primi Digital. “Our team helps restaurants turn ...

Third-party restaurant delivery is a major consumer innovation that links ordering through marketplaces to fulfillment by gig drivers managed by marketplace algorithms. It began in fits and starts — ...

What started as a health solution has now become a widespread source of frustration. QR code menus, which surged during the pandemic, are now facing growing backlash from diners across all age ...

Not only that, but 30 percent of customers report that digital signage menus influence which product they purchase. The ability to include more information has legal advantages as well. Recent laws ...

Qu's 6th Annual State of Digital reveals top QSR and fast casual trends from 170 brands (85,000 locations). With digital growth stabilizing, 40% of brands see first-party ordering as their top 2025 ...

We all know the story. The tortoise wins the race and beats the hare: “slow & steady wins the race.”’ The tortoise symbolizes endurance. The hare burns bright then flickers out.The restaurant industry ...

As the dust of the pandemic settles and businesses turn their attention to pressing new issues on the horizon, new technology trends are taking the stage. Talking heads can predict a brave new world ...

For two years, restaurants have faced a relentlessly challenging environment fraught with uncertainty, significant operational changes and supply chain disruptions — not to mention a labor shortage ...

The country that invented fine dining is finally digitizing its most important tool: the menu. Here’s why it matters, and what the rest of the world can learn from it. France welcomed over 100 million ...