One of the keys to maximizing sales for an events coordinator business is to generate referrals from happy customers. Because weddings, birthday parties and other social gatherings are so personal, ...

As organizations prepare for a more disciplined, outcome-driven era of customer experience, customer experience conferences in 2026 are evolving in meaningful ways. These events are no longer just ...

Faculty and staff involved in university-sponsored events can request services that meet the needs of students, faculty, staff and community members. Prior to an event, Customer Service will provide ...

Opinions expressed by Entrepreneur contributors are their own. It happens about once a year. The local bank, hardware store or real-estate firm holds their customer-appreciation event. Where I live, ...