As teams are becoming more dispersed, the tone of written business communication is becoming increasingly important, according to recent research from Grammarly. The report was based on data from a ...
Words account for just 7% of communication impact, while tone and body language make up the other 93%, according to Dr. Albert Mehrabian’s 7-38-55 Rule. Learning to enhance verbal clarity, tone of ...
You know communication is critical to your credibility and effectiveness, but like so many things in the last few years, its importance has been elevated and its nature has shifted. With hybrid and ...