One of the biggest issues you may face with your customers is the lack of a good definition of what you think you are doing ...

It’s clear that unified communications is the buzzword du jour. Practically every enterprise is devising strategies for unified communications (or about to do so). As my colleague, Irwin Lazar, puts ...

One can only hope Earl Wilson had his tongue planted somewhat firmly in his cheek when he observed that "Science may never come up with a better office communication system than the coffee break." ...

We recently polled nearly 500 readers and, not surprisingly, found that 81.2% of respondents admitted they need to learn more about unified communications (UC). Given that there is a lack of consensus ...