The globalization of business streams has led to the rise of groups of potential claimants with similar cross-border claims, such as claims related to products or services offered on a global basis, ...

In today’s dynamic insurance environment, the integration of Customer Relationship Management (CRM) systems with claims management software is transforming operational efficiency. This synergy not ...

The authors of the new Cyber Risk Management Program framework explain how it can set an organization up to better comply with SEC and other disclosure and reporting regulations. In a landmark ...

Involvement in claims management can have a material financial impact on an adviser’s business; The impact does not appear to be appropriately remunerated by commission payments; and While there are ...

Metadata is the small but influential key to improved business processes, as well as customer service at insurance claims management firm Crawford & Company. In order to meet the varied needs of its ...

The Social Health Authority (SHA) has appointed eight senior officials to strengthen claims management and accelerate benefits administration nationwide. In a public announcement on December 18, 2025, ...