When people have asked me over the past year or two what's the next big thing in cloud computing, my answer has always been, business transformation. Now I have a new, more specific answer: ...

Artificial intelligence, frictionless shopping technologies and retail media networks are emerging as the key forces shaping the future of retail.

Three core ingredients show up over and over in digital transformation projects - the 3 C's of frictionless processes: convergence, collaboration, context I want to dig into the practicalities this ...

A research team led by Professor Steven Wang, Associate Vice President (Resources Planning) and Associate Professor in the ...

Want to avoid Uberization? Frictionless enterprise shows how you can apply connected digital technologies to transform into a networked business platform The inexorable progress of what many people ...

In my last article, I introduced the frictionless enterprise as the foundation of a truly successful digital transformation initiative. I discussed how there are many factors that go into designing ...

Today’s firms are striking an ever more flexible pose, from modular workspaces, open plan offices and hot-desking, to looser organisational designs. The freelance economy is blurring the borders of ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Lukas Quanstrom Swipe a ...

When I meet with higher education leaders, one theme comes up again and again: People just want things to work. Faculty want to teach without logging in twice. Students want to get where they’re going ...

Parking. It’s an issue that impacts everyone who owns a car. People might not think about it or talk about it, but it certainly can be one of those daily frustrations that ignites stress.