This troubleshooting situation is actually a look ahead to the upcoming cooling season. Our customer has called to say that their heat pump “isn’t cooling at all,” and while the outdoor temperature is ...

Our troubleshooting problem involves a split system heat pump in which the outdoor unit is operating in an 85°F ambient, and when you arrive in response to the customer’s no cooling complaint, you ...

A heat pump heats and cools your home, functioning like a combined furnace and central air conditioner. Because they absorb and move heat from the air, heat pumps are exceptionally energy-efficient ...