Salesforce Agentforce Contact Center unifies CRM, AI and workflows — but is the complexity worth it? A deep dive with analyst ...
“The opportunities are endless there,” Karen Fidelak, San Francisco-based Salesforce’s senior director of product management for DevOps Center, told CRN in an interview. Enterprise software vendor ...
SAN FRANCISCO, June 13, 2019 /PRNewswire/ -- Salesforce (NYSE: CRM), the global leader in CRM, today announced that for the eleventh consecutive year, Gartner, Inc. has positioned Salesforce as a ...
Even if your company isn’t one of Salesforce’s myriad clients, this system is a little sample of the future, and yet another example of how AI is encroaching on diverse sectors of everyday work life.
The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents ...