UK energy regulator Ofgem has ordered energy companies to suspend the forced installation of prepayment meters in the homes of customers who have fallen behind on their bills. It comes as British Gas ...

New rules for energy suppliers restrict the forced use of prepayment meters - but charities and campaign groups warn they do not go far enough. Energy regulator Ofgem announced the guidelines after an ...

Ofgem is today calling for energy suppliers to scrap charges of up to £360 to install and remove prepayment meters after it found the fees are putting many people – including some of society's most ...

British Gas, Ovo Energy and Utility Warehouse forcibly installed many more prepayment meters than their competitors, the energy regulator has found - and all suppliers have been warned this tactic ...