Imagine that you are working late to finish a quarterly report when, suddenly, your laptop freezes and crashes. You can’t finish your assignment, so you immediately submit a ticket to IT for a ...

You can download all of the articles in this special report in one PDF (free registration required). Read now Data silos are slowing digital transformation: Digital ...

Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...

In today's fast-changing world, businesses cannot afford to remain stagnant amidst volatility, uncertainty, complexity, and ambiguity. In the face of continued disruption, organizations need to adjust ...

If digital transformation is the key to innovation, then digital transformation companies and services are the teeth and notches on the key that make it possible to unlock new opportunities. You could ...

A few years ago, “digital transformation” was just another business buzzword. Today it’s a strategic imperative, as machine learning, process automation, and other emerging technologies change ...

Companies know it’s not easy or simple to fast-track digital customer service transformation. Now it's time to get out in front. Most digital customer transformation initiatives fail for similar ...