At the height of the COVID-19 pandemic New York City’s 311 service reached nearly 200,000 calls a day, prompting significant upgrades in staffing and technology. Six years ago, as deputy mayor of New ...

The collective impact framework has gained interest worldwide for mobilizing high-impact and lasting change on a broad array of complex social issues. As highlighted in this series, for the past ...

As impact investors, we have an obligation to see beyond short-term profits. Measuring meaningful impact extends outside the walls of any particular investment in a portfolio. Impact investing’s true ...

John Paul Schnapper-Casteras is Special Counsel for Appellate and Supreme Court Advocacy at the NAACP Legal Defense and Educational Fund, which filed an amicus brief in support of the respondents in ...

Back in 1970, the economist Milton Friedman famously argued that businesses have a single responsibility: to increase profit. For decades, the so-called “Friedman doctrine” amounted to dogma in ...

Recognising patients as key stakeholders and embedding the patient voice, in a meaningful way, into every stage of the medicine’s development process is gradually being recognised as a means to ...

After years of working as a pediatrician in safety-net clinics in San Francisco, Dr. Zea Malawa recognized that her clinical care of Black and Brown families often didn’t address the root of what ...