Is intent more important than impact, or is it the other way around? Learn what we must focus on as leaders to create spaces that are safe, welcoming and inclusive, both in our personal and ...

February 19, 2015 Add as a preferred source on Google Add as a preferred source on Google Getting into arguments is always tough—no matter if it is at work or in your personal life. You can resolve ...

Intent is irrelevant. It’s having the right impact that means the difference between a client for life and a potential client that never returns your phone calls. This was the teaser quote for a ...

Over the last few weeks, we’ve introduced the idea of “design for equity” and described why it is an important framework for practitioners involved in community-engaged work. We have talked a lot ...

Whenever I teach about racial discrimination and its emotional outcomes, I find myself repeating this well-known line to students. It’s a pithy way to drive home the point that, just because you (or ...