Building and delivering great mobile experiences will be the beating heart of your customer engagement strategy for the next 10 years. The challenge of making a simple, intuitive app that fronts a ...

The rise of social networks, search engines and mobile devices has given rise to a new mobile engagement loop that brands simply cannot ignore. Brands need to apply a new model to align with ...

LogMeIn recently released new research based on the survey responses of nearly 6,000 mobile users who, at one time or another, had used their device to contact a company. The report is hefty – as are ...

Mobile is rapidly and thoroughly transforming how consumers shop. 77% of all online shoppers use a smartphone at some point in the purchase process, according to shipping giant UPS’s fifth annual ...

I do not have to tell you that happy customers are your most valuable assets. There are many stats to back this up, but a couple of my favorite ones came from analyst powerhouses Gartner and Forrester ...

Yet, healthcare systems continue to struggle with how to streamline their digital presence and what role mobile plays, whether home-built or vendor-supplied. At Becker’s Hospital Review’s 13th Annual ...

In today's digital age, mobile applications have become an integral part of our lives. They help us communicate with others, stay organized and access mission-critical information, all on the go. Many ...

With new mobile technologies and platforms emerging every day, businesses are faced with the constant question: Are we using all possible mobile marketing capabilities effectively? Chances are, not as ...

CHICAGO--(BUSINESS WIRE)--EEI Annual Convention — Tendril®, the leading provider of Energy Services Management (ESM) solutions, today announced the availability of Tendril MyHome™, the first unified, ...

As mobile becomes the primary digital touchpoint for consumers worldwide, mobile engagement automation platforms have emerged as mission-critical tools for brands seeking to deliver personalized, ...

Evan Wray is co-founder and vice president of Swyft Media. Mobile engagement. It’s a fun, often unexplained, often overused phrase we hear tossed around in the marketing and advertising industry. But ...