Q: I took an Uber home from Washington D.C. to Ashburn, Virginia, late one Saturday night. During the trip, my driver stopped at a gas station to use the restroom, but it was locked. He then started ...

Gig worker unionization could be coming to an Uber ride near you. On June 1, the Illinois legislature passed a bill allowing rideshare drivers in the Land of Lincoln to unionize. The legislation, ...

Twelve complaints against the driver alleged spitting, swearing, inappropriate touching and speeding, but the Fair Work ...

Uber launches a new, optional "digital tasks" program in the US. Drivers can upload content to help companies train AI models. Compensation depends on a task's time commitment and complexity. There's ...

Veteran Uber passengers are accustomed to rating drivers on a scale of 1 to 5 after each ride. But passengers aren't the only ones giving a rating. Drivers also rate passengers on a similar scale ...

A new report from Columbia Business School professor Len Sherman and GigU argues that Uber’s U.S. take rate has climbed above 50%, with algorithmic pricing and insurance costs widening the gap between ...