Forbes contributors publish independent expert analyses and insights. I lead Boston Consulting Group’s Behavioral Science Lab. Nov 21, 2024, 08:15am EST Nov 21, 2024, 09:18am EST An organization’s ...

As organizations scale from co-pilots to fully autonomous digital colleagues, the challenge is building smarter operating systems for intelligence itself.

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...

Tech leaders: Create an IT operating model that can adapt to disruption and still deliver value Your email has been sent The quest for customer obsession is arduous — littered with obstacles that ...

The trust gap widens as artificial intelligence (AI) goes mainstream, according to research from Salesforce. Brands are turning to generative AI to boost efficiency while improving customer engagement ...

TORONTO, March 23, 2022 /PRNewswire/ - Global IT research and advisory firm Info-Tech Research Group has released a new research blueprint designed to build an agile enterprise architecture (EA) ...

Milwaukee, July 09, 2020 (GLOBE NEWSWIRE) -- As part of its comprehensive efforts to rewire the company (The Rewire), announced in April, Harley-Davidson, Inc. ("Harley-Davidson") (NYSE:HOG) today ...

An HR operating model is the way an HR function is organized to deliver value to its internal customers and the organization. The operating model encompasses six key areas: people, service delivery ...

Your engineering team ships weekly, but somehow pricing changes still take months. That gap stems from structural issues, and it reflects how most software companies were built: to monetize access, ...

Xerox announced on Wednesday that it's cutting 15% of its workforce as it overhauls its organizational structure and operating model. The proposed cuts were the result of a new operating model and ...

For decades, biopharma executives have seen operational costs and complexities soar. As commercial pricing, reimbursement, and market access hurdles remain particularly difficult to overcome, CEOs are ...