STAMFORD, Conn.--(BUSINESS WIRE)-- Sixty percent of customer service agents fail to promote self-service options, according to a survey by Gartner, Inc. (IT) A Gartner survey of 5,801 customers ...
A single customer self-service interaction through a chatbot or FAQ portal can cost as little as 10 cents, while a live agent interaction can cost up to $8 or more. So companies have a clear financial ...
In today’s competitive job market, mastering self-promotion is essential for ambitious professionals aiming to secure six-figure careers. Whether you’re climbing the corporate ladder or seeking new ...
Forbes contributors publish independent expert analyses and insights. Julia Korn writes about leadership and career development. With unemployment currently at 4.1% and economic uncertainty looming, ...
MT. PROSPECT, Ill.--(BUSINESS WIRE)--Grocery stores can benefit greatly from the use of self-service coin counters; however, each consumer is unique with different tastes, disposable incomes and ...
Do you regularly post proud news on social media or volunteer your skills for yet another workplace project? Some people self-promote unashamedly. Others don’t. In reality, most people dislike ...
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