Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The study's findings paint a troubling picture of the current state of provider directories.

Inaccurate provider directories have long been a source of frustration for patients, providers, and payors alike. Today, in a regulatory environment shaped by the No Surprises Act (NSA), they’ve ...

The authors examined the accuracy of provider directories and found widespread errors. Machine-readable directories are not more accurate than conventional directories, despite their advantages. A ...

Relying on a 2-stage secret shopper survey, the authors found that inaccuracies in provider directories often persisted for well over 1 year. Objectives: Provider directory inaccuracies have important ...

Trilliant Health, a healthcare analytics company, announced it will make its national provider directory publicly available. The directory, the result of years of data science and engineering work, is ...

In today's healthcare landscape, efficient data exchange is crucial. However, the industry struggles with siloed data—information isolated within different departments, systems or ...

Launched in November 2008 as part of Warrior Care Month, the National Resource Directory is a Web-based network of care coordinators, providers and partners who have resources for wounded, ill and ...

Encountering incorrect information in the directory of an insurance provider is associated with use of out-of-network mental health providers and unexpected bills for outpatient services, researchers ...

OAKLAND, Calif., March 14, 2024 (GLOBE NEWSWIRE) -- The Integrated Healthcare Association (IHA) and Covered California, the state’s Affordable Care Act health insurance marketplace, have finalized ...

OAKLAND, Calif., July 29, 2025 (GLOBE NEWSWIRE) -- The Integrated Healthcare Association (IHA) announced that its Symphony Provider Directory is now powering Covered California’s online provider ...