Everyone returns a gift or an impulse purchase now and then. Maybe it doesn’t fit. Maybe it doesn’t suit your taste. Maybe you ordered something on a whim (or you snagged an awesome deal) and now you ...

Retailers should consider offering label-free and package-free returns to improve the customer experience, decrease costs, and support sustainability. Label-free and package-free returns benefit both ...

While e-Commerce sales skyrocket, online returns are growing at an even faster rate. When it comes to online shopping, consumers are three times more likely to return an item they purchased online ...

Amazon is well known for its customer-centric approach and commitment to providing a seamless shopping experience. One of the ways that Amazon achieves this is by offering free returns with no box, ...

Online shopping is booming. Returns are not. Sure, lots of consumers are buying online. However, only a fraction of them are making returns. According to NPR/Marist poll, 91% of online shoppers said ...

Forbes contributors publish independent expert analyses and insights. Shelley E. Kohan covers the retail industry and is based in New York. Happy Returns uses Return Bar locations at over 5,000 UPS ...

Returning items to Amazon isn’t quite as easy as purchasing them. But it’s getting close. Whether your items are damaged, accidentally purchased, incorrectly sized or simply unwanted, don’t panic. You ...

Soon, you may not need a label or a box when you’re trying to return something at FedEx. The company is working with Happy Returns, an e-commerce return technology company. Customers will be able to ...