SAP’s recently announced plans to overhaul its support services have user groups giving the thumbs up, although it may be some time before many customers feel a big difference. Dubbed One Support, the ...

Surveys by user organizations on both sides of the Atlantic show more SAP customers moving, or planning to move, to S/4HANA from ECC 6, although stumbling blocks remain. Enterprise adoption of SAP ...

Slide decks for other presentations by co-CEO Jim Hagemann Snabe, SAP technology and innovation chief, Vishal Sikka and President of Solutions Go-to-Market, Sanjay Poonen, andother videos from ...

SAP users have ordered the software company to meet a new set of criteria in order to justify the support price rises it proposed last year. The SAP User Group Network has secured a deal by which SAP ...