If you have questions about your Social Security payments, you might need to contact the Social Security Administration for ...

When Dolores Taylor needed to update her bank information with the Social Security Administration (SSA) earlier this year, the 84-year-old Alaska resident called her local Social Security office and ...

See more of our trusted coverage when you search. Prefer Newsweek on Google to see more of our trusted coverage when you search. The Social Security Administration (SSA) has said its phone service has ...

The Social Security Administration’s ability to transact business with the public has been deteriorating for more than a decade. But the unprecedented shakeup and downsizing launched last year by the ...

(NEXSTAR) – The Social Security Administration (SSA) is rolling out a major change to the way it handles customer service. Instead of relying on local field offices, the Administration is moving to a ...