Did Salesforce’s (CRM) Small AI Revenue Base and Higher API Costs Just Recast Its Margin Story?

In early January 2026, Salesforce’s latest updates on its AI products, particularly Agentforce and Data 360, highlighted ...

Salesforce Holiday Survey Sees Surge In Use Of AI Agents

According to a new survey by Salesforce, consumers spent a record-breaking $1.29 trillion globally, and $294 billion in the U ...
ZDNet

Salesforce users: If you buy it, you integrate it

Connecting Salesforce applications and data with other systems across the enterprise is what really adds business value to the project. Yet, confusion and chaos seems to reign across enterprise cloud ...

What revenue operations actually need to know about dialer software

Apollo.io reports that sales reps waste time on manual dialing; effective dialer software improves productivity and ...
ZDNet

Microsoft Teams Salesforce tie-up: Now you can share customer data in Teams chat

Microsoft's new Salesforce customer relationship management (CRM) integration lets sales teams share Salesforce data within Microsoft Teams. The integration between Salesforce and Microsoft Teams is ...