Salesforce announced expansions of its partnerships with AI model developers Anthropic and OpenAI. Agentforce data will be accessible in OpenAI's ChatGPT, and mutual customers will be able to sell ...

Salesforce announced Agentforce Voice, a feature that allows companies to have artificial intelligence agents answer customer service calls. The Agentforce product, which also includes text chat, now ...

Salesforce Inc. co-founder and Chief Executive Marc Benioff is articulating a bold vision for the next era of enterprise software. In an exclusive interview with theCUBE on April 25, Benioff outlined ...

AI agents like Claude Cowork have terrified software investors, but Salesforce’s early response looks encouraging.

Salesforce helps businesses grow by making it easier to connect with customers, understand their needs, and provide great service. The SaaS part gives you quick access to powerful tools, while the ...