SAN FRANCISCO--(BUSINESS WIRE)--HDI, the leading organization dedicated to elevating service and support across the enterprise, today announces the “The State of Technical Support in 2024,” a ...

The Army has finalized its award of a potential 10-year, $921.1 million contract to 10 companies for work to prolong the lifespans of tactical engagement simulation systems. Also known as TESS, they ...

These courses are developed by industry experts and taught by world-class instructors. They feature hands-on lab exercises and challenging, highly condensed instruction that accelerates learning and ...

In today's competitive business landscape, companies face an escalating battle for top talent, particularly in technology roles. The rapid pace of technological advancement and the evolving needs of ...

Technical support could be a great career choice for someone who likes problem-solving, working with their hands and tinkering, and helping people to resolve technical issues with laboratory equipment ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...