I’m just about ready to declare that active listening is the highest priority skill for a coach to master and that it must be mastered prior to success using any other strategy. This is because I have ...

Journalist Bruce Grierson asks, “What percent of people, at the end of a conversation, say they felt ‘heard’? A study recently published in Frontiers in Science answered the question: 5 percent. Only ...

Have you ever been in a conversation during which, instead of truly listening, you were just waiting for your turn to speak? Maybe you were preparing a response, mentally rehearsing a counterpoint, or ...