Remote work became the norm in 2020, and in 2021, it’s likely to continue for many. That can make accessing important work documents and software difficult. Fortunately, there’s a way around that ...

When the COVID-19 pandemic hit, fire academies and in-person training opportunities were shut down. It left fire departments in a tough spot and delayed those firefighter recruits from being able to ...

Remote-desktop software may still seem like science fiction to the family member or customer trying to overcome a computer issue, but real heads know it’s been a useful reality for a while now. Using ...

Hybrid and remote work has introduced novel difficulties for IT departments and workers, such as how to access resources or troubleshoot issues when employees are geographically dispersed. Fortunately ...

Remote desktop software is an IT solution that is quickly rising alongside trends like remote work and cloud computing. Whether you have a distributed workforce or want a way to access your own ...

Discover the best call center training software this year. Compare features, pricing, pros, and cons to find the best fit for your needs. From internal knowledge to call etiquette and system features ...

iDrive’s RemotePC not only offers excellent remote control of your desktop (even of Android devices!), it can also leverage the company’s online storage service (extra) for backup. Fast and ...

Businesses must adapt to survive. One of the easiest and most cost-effective ways to do that is continuously upskilling employees. However, as businesses move to fully remote or hybrid workplaces, ...

Software that lets someone take control of another user's computer in a distant location. Only keystrokes, mouse movement and screen changes are passed between the client "controlling" computer and ...