Key performance indicators (KPIs) can help you decide what is working and what is not working when it comes to employee effort and your overall business success. KPIs help you determine how successful ...

Metrics and Indicators for Measuring Company Culture from Experts Company culture shapes every aspect of business performance ...

Dine-in profit gains are often directly proportional to improvements in table turnover. When speed of service improves the guest experience, everyone wins. A map of the restaurant and an erasable ...

Do you know the best way to manage performance? It’s a combination of the insights you get from looking back (your lagging indicators) along with those that are forward-looking (leading indicators).

Your employees' success depends on how well they understand their job responsibilities and the specific tasks their jobs entail. A job description provides this information. A well-crafted job ...

This protocol document first offers a summary of the SPI framework, methodology and data sources, before outlining the quality assurance protocols followed to produce the SPI and establishing the ...