Walmart is turning up the heat for the 2025 holiday shopping season with a sweeping deployment of artificial-intelligence ...

The upper echelon of chatbots, in terms of A.I.-powered intelligence, virtual assistants (VA) have become a hot topic in customer experience. Presenting a significant opportunity to increase revenue ...

Microsoft’s official mascot, Clippy, has made a comeback 18 years after it was axed by the company. It was the original ...

Hari Gopalkrishnan, the chief technology and information officer for Bank of America, is responsible for the $4 billion spent ...

Your bank's virtual assistant is still pretty limited, but experts say it won't be long before it may start offering you ...

Update: HIMSS20 has been canceled due to the coronavirus. Read more here. Outdated technology and processes create challenges across an overburdened healthcare system, resulting in increased costs, ...

Why Alexa, Siri, Cortana and others are being ushered into more workplaces, and how its changing the way things are getting done. Typically, virtual assistants like Amazon's Alexa have been widely ...

The voice actor behind Amazon's Alexa has explained what happened when she tries to speak with the virtual assistant ...

Virtual assistants, like Siri and Alexa, provide numerous benefits to their users. However, a number of experts have begun to voice concerns about the potential effects these artificially intelligent ...