The construction sector is beginning to recognize that AI is not a plug-and-play solution. It requires thoughtful integration ...

Despite AMC's belief that the pre-show ads will not have a negative impact on the customer, the move sparked outrage on ...

His work in developing next-gen AI systems has contributed to platforms that can resolve customer issues in minutes rather than hours. With over 15 years of technical experience spanning full ...

As consumers increasingly embrace AI-powered tools — from generative AI platforms like ChatGPT to customer service chatbots — retailers are presented with an exciting opportunity to optimize the ...

The personalized customer experience that came naturally to shopkeepers of the past is generally missing in today’s rapidly changing consumer landscape. Now, delivering that same level of ...

On Tuesday, Bloomberg reported that AMC Entertainment Holdings Inc. (NYSE:AMC) reversed its stance on pre-movie commercials and reached an agreement with National CineMedia Inc. (NASDAQ ...

Doha, Qatar: Meera Consumer Goods Company has been named the winner of ‘IMAGES Most Admired Customer Experience Initiative of the Year’ at the IMAGES RetailME A&M Awards THETAG 2025 ...

Williams will lead enterprise customer experience and research strategy, reporting directly to Kyle Ferguson, CEO of Press Ganey Forsta’s cross-industry division. A recognized voice in customer ...

Every Guide is trained and eager to WOW our customers with an outstanding experience ... to further streamline customer interactions. When calling in to get support, this technology allows customers ...

A committee found that birds nesting and pooing in indoor prison areas at the Alexander Maconochie Centre was an ongoing maintenance issue, with a report labelling the situation "highly unhygienic ...

Especially when you consider that many of the people who have used the Electrify America network have experienced problems ... dramatically improve the customer experience, as there will be ...

The 14th Annual Customer Experience Strategies Summit is scheduled for May 28–29, 2025, in Toronto. The event will be held at the Sheraton Centre Toronto Hotel. This summit convenes CX and CS ...