“Kudos to that gate agent,” one user commented on the airport worker’s solution Natalia Senanayake is an Editorial Assistant, Lifestyle at PEOPLE. She covers all things travel and home, from ...

“Gate lice” has become a widely used term to describe passengers who cut in line when boarding a plane, and one gate agent has come up with a method to control it. In a recent Reddit post shared to ...

Avoid these travel missteps for a smoother airport experience. I spent 15 years working in the travel industry, specifically as an airline check-in and gate agent for the majority of that time. During ...