Sarah Munby, permanent secretary of the department that houses the civil service’s new digital hub, has told MPs that ...

The Department for Work and Pensions (DWP) has provided an update about its ability to tackle benefit fraud. The government department said it will only be able to prosecute 'big' cases because of ...

The Department for Work and Pensions (DWP) has confirmed that benefits will increase by 1.7% this year, affecting millions of people. This uplift was announced in the autumn statement last ...

Specifically incorporating artificial intelligence into the DWP’s systems, which has struck fear into many people thinking they’ll trade being on hold with being misunderstood and outright ...

The Department for Work and Pensions (DWP) has come under fire in a scathing report by the Public Accounts Committee released on Friday, which criticised the handling of claimants with complex ...

An estimated £9.5 billion was wasted on fraudulent or mistaken benefit claims last year, a shocking new report has revealed. That is the equivalent of around £254 per UK taxpayer. Some £1 in ...

DWP disability benefits claimants are getting “unacceptably poor service” from Government as they wait on average 10 times longer for their calls to be answered, MPs have said. The Department ...

Criminal gangs are exploiting the system." He made these remarks during a committee meeting attended by Department for Work and Pensions (DWP) officials, discussing their strategies to combat ...

The Department for Work and Pensions (DWP) is in the process of rolling out new "light touch" reviews, contacting Personal Independence Payment (PIP) recipients with a form comprising 16 questions ...

Universal Credit claimants are being told to make DWP officials aware of key changes. The message comes as new data from the Department for Work and Pensions (DWP) reveals that 7.2 million people ...