Google search results are changing fast. Instead of the familiar blue links, many users now see AI Overviews at the top, ...

National Grid is hosting a series of customer assistance events to help residents manage high energy bills during the cold ...

Airbnb CEO Brian Chesky revealed that AI chatbots are now generating more revenue for the company than traditional search ...

Retail conglomerate behind Kmart and Officeworks signs multi-year deal with Google Cloud to deploy AI agents for customer service and internal productivity ...

A new report, based on interviews with more than 8,000 U.S. internet customers, ranks providers across multiple ...

Wesfarmers has struck multi-year partnerships with Microsoft and Google, pitting the two rivals against each other with AI to unveil services such as “personal shopping” across Bunnings, Kmart, ...

Hawx Pest Control has been named the top-ranked company in Applause’s 2026 pest control Best Customer Satisfaction category, reflecting data-driven excellence in customer experience, standardized ...

LLMs still rely on search, shifting SEO from head terms to the long tail. Here’s how to use AI to uncover real customer questions and win.

It’s like looking into a crystal ball, or being told by your predator exactly how you’ll be consumed.

The delivery option was first available in Kings Mountain and was recently added at the Shelby Walmart. Jessie Poole-Strang, ...

The way people discover brands is changing faster than most businesses have caught up with. Search queries that once sent ...