Amazon returns can be confusing. You know about Staples, The UPS Store, and Kohl's. What about Whole Foods, though? Here's the quick answer.

Retail giant Amazon is preparing to pay hundreds of millions of dollars to customers in a settlement over the company's ...

A buyer makes a high-risk move by spending $14,925 on a single pallet of returned Amazon merchandise. The shipment arrives sealed, with no clear inventory list and no guarantees about condition or ...

Buyer's regret is real, and sometimes it means taking an item back even thought it isn't defective. Just beware -- restocking fees aren't what they used to be.

A visit to a $1 Amazon returns store quickly turns into a fast-paced hunt through overflowing bins. Shoppers dig through ...

Amazon has all the tech options you need, but buyer beware. Be sure you know what you're getting before you end up returning it.

Amazon will pay $309 million to settle a class action lawsuit filed in 2023 that accused The Everything Store of wrongly denying or delaying refunds.

Amazon is renowned for its nearly infinite selection of goods, but the scale of its operations means that faulty products may ...

Amazon has begun warning users more clearly that certain shopping behaviours can put their accounts at risk of being blocked.

Amazon has reached a settlement valued at more than $1 billion to resolve claims that it failed to properly refund customers for their returns. The settlement includes more than $600 million already ...

The settlement includes $600 million in refunds and an additional $309.5 million in payments to impacted customers. The settlement includes $600 million in refunds and an additional $309.5 million in ...

Amazon.com Inc. has reached a settlement, which plaintiffs counsel estimates to total $1 billion, in consumer fraud class action litigation targeting its return policy. Plaintiffs filed a class action ...