Sigfredo Ceja Alvarez, the man who was accused of killing Parks and Recreation actor Jonathan Joss, appeared in court for the ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% of consumers saying chatbots fail to resolve their ...

After a successful push by community organizers, Santa Clara County officials have agreed to explore a reparations policy ...

A man and woman died in a shooting in San Jose on Tuesday morning, according to police. The shooting was reported at 11:38 ...

Last October, 35 major donor families, calling their collaborative The Audacious Project, gathered in California and committed $1.03 billion to more than a dozen nonprofits whose proposed projects ...

Apple will start producing Mac mini computers in Houston later this year, boosting U.S. manufacturing and reducing reliance ...