We’re only in the early stages of exploring the capabilities and applications of AI agents in finance. That was a key ...

Salesforce’s CRMArena-Pro test reveals state-of-the-art models—including GPT-4o—fail to meet critical enterprise needs in CRM ...

These leadership transitions have led to a ... distract management from core business operations. What challenges could Salesforce face in integrating new AI technologies? As Salesforce ...

For Salesforce (CRM), as a dominant player in customer relationship management (CRM) software, maintaining its leadership position while continuing to grow organically has long been a key objective to ...

AI doesn’t fail due to weak models, but because of messy, disconnected data. For Salesforce, fixing this issue came with a ...

A well-chosen board brings in diverse brains who challenge assumptions and spot blind spots the founder can’t always see.

My colleague Geoff Colvin and I spoke with Silvio Savarese, EVP and chief scientist at Salesforce AI Research ... Savarese advised finance leaders to work with legal and risk teams to develop ...

Real time reactions during the CRM Playaz watch party for the Salesforce Connections 25 keynotes, featuring commentary from leading industry voices including Alan Berkson, Liz Miller, Jon Reed, Bonnie ...

The UK could fall short of its economic growth ambitions unless it accelerates investment in workforce AI skills, says ...

Unified tools are not just about transforming government IT, says Salesforce’s Mia Jordan, but about rewiring agencies to ...

Zahra Bahrololoumi, Salesforce UK & Ireland CEO, delivered the keynote address at this year’s Salesforce World Tour event at ...

Organizations must adopt a strategy that applies customer advisory frameworks internally and externally to build trust in AI.