I may be angry (and have every right to be), but I always take a deep breath before I get on the call so I can come in calm. I remember that the customer service rep isn't the person who created the ...
Dividend Payout Policy -- Avista Corporation will target a payout ratio of 60% to 70%, compared to the prior 65% to 75% range ...
The scam has become such common practice, that some of the biggest names in food delivery are introducing measures to crack ...
Saying “good job” to someone else sounds positive, but does it miss the mark? Discover four better ways to affirm, encourage, celebrate, and thank.
A UK shoe shop has collapsed into liquidation after more than 11 years in business. Shoe Clearance Ltd appointed liquidators ...
Virginia lawmakers want regulators to study whether tying utility profits to performance — not spending — could cut costs, ...
Learn a foolproof framework for service recovery and how to work with angry, upset, or disappointed customers.
New floors can instantly transform your space, but only if they’re installed properly. Learn if Lowe’s is a good option for ...
From no-cost investing to full-service advice, these are the best financial advisors of 2026 and what makes each one worth considering.